Skip to main content

Learning Innovations Network Coquitlam:  Staff Handbook

Site Overviews
Organizational Chart (Link to document)
Program Overview:  Literacy Foundations
Program Overview:  Language Instruction for Newcomers to Canada (LINC)
Program Overview: High School Credit
Program Overview: COL
Program Overview: Summer Learning
Program Overview: Business Careers Job Skills
Program Overview: Integrate Tri-Cities
Human Resources
Tech Support
Emergency Procedures
Lumens Info
- Intro & Entering Attendance
- Entering Marks for BCJSDL(COL & CLOC);  HSC (F2F);  Foundations
- Grade Scales for marks entry 

FAQ – General

Learning Innovation Network Coquitlam:  Site Overviews
Where & Who
Site Clerical Supervisor Site Notes
Montgomery Anita Carmichael (Head Secretary)
Kristine Mathiasen (Clerical DL) & Others
Michael McGlenen (District Principal)
Murray Peters (Principal)
Dept. Heads:  Cherie Layne;  Jon Grossman
LINC Coordinator:  Jo-Ann Dykstra
CLOC Celina Wong, Doreen Lozynyc, Brooke Moore (temp) Shawn O'Brien (Vice Principal)
Wally Sawchuk/Doug Maclean (Night Supervisors)
Open M-Th 10-2 and 4-9;  Fri 10-2
Get guest parking pass and instructions from clerical
Dept. Heads:  Marg Koetsier;  Karen Joga
Gleneagle Marie Lee   Park in main lot.  Foundations classes start at 6:10, so arrive before 6 to get a parking spot.
Millside Emmie Varley, Domenica Borrelli, John Newell
Dave Truss (Principal)  
Vanier Centre   Contact Michael McGlenen (District Principal) or Murray Peters (Principal) if needed 604-936-4261.
Encompass Principal Lisa Dube might also be able to assist
Parking available behind school (off Haversley)
Coquitlam Town Ctr Library / Terry Fox Library None Contact Michael McGlenen (District Principal) or Murray Peters (Principal) if needed 604-936-4261 Front counter librarians will tell you how to find your room

Top of Page

COVID - related Info:  All Employees must follow the Health & Safety Protocols detailed emails to staff from Michael McGlenen and/or in your Teams sites.

Program Overview: Literacy Foundations

Literacy Foundations courses are designed to build students’ foundational skills in core areas: oral language, reading, and writing and representing. There are seven levels in the Foundations program, including a number of companion courses such as Writing and Representing 3-4 and 5-7, Speaking and Listening 1-2, Social Studies 5-7, and Life Sciences 5-7. Students develop skills to prepare for high school credit courses, vocational programs, or work. The Foundations curriculum is aligned with BC Ministry of Education learning outcomes. Courses take place at Montgomery Centre, CLOC, Gleneagle Secondary, Millside, and City Centre Library.

Administrator responsible for Foundations: Murray Peters:
  • Program overview, reporting/registration guidelines, LUMENS protocol
  • Important notifications for Foundations teachers
  • Teacher staffing/staff meetings
Foundations Department Head: Cherie Layne
  • Ensuring curriculum standards are met; end-of-term meetings
  • Teacher mentorship/teacher support/staff meetings
  • Resource room/purchasing new resources
If you have a question, please email Cherie:
Job duties/expectations:
Main teacher responsibilities:

The CE Staff Portal's Foundations Sharing Centre provides you with:
  • Course planning and instruction: For sample course outlines, student audio samples, and instructional strategies.
  • Attendance & Withdrawals procedures: attendance should be recorded daily using LUMENS ( For full attendance instructions, log in to LUMENS and on the bottom of your Welcome page see “Click here for How to Enter Attendance.”
  • Registration:Generally, registration forms are distributed to teachers a week or so prior to the end of the term. Teachers are responsible for placing students in a class for the next term. If a student is not planning to attend, they need to receive a referral form, which can be accessed here:
Please check email for term-specific registration information.
  • Montgomery Book room (Room 106-downstairs): to sign out books from the Montgomery Centre book room, please ask for the bookroom key in the office/sign your name on the bookroom sign out sheet. The book room has a large number of books organized by program, level, and skill area (writing, reading, speaking, listening)
  • Books can be taken out for 2 weeks or one whole term. Limit of 5 items per course per teacher.
  • I have new students in my class after the start of the course. Is this normal?
Yes. Foundations courses are based on continuous entry. Generally students can be added to classes up to the midway point of a course.
  • After how many absences should I contact a student? When should I withdraw a student? How should I withdraw a student?  
Scenario # of absences Action
After how many absences should I contact the student (by email/telephone) 2 ·         Email* student after two consecutive absences with a reminder that if a teacher does not hear from student then student will be withdrawn
What if a student informs me they will no longer be attending class? (either in person or by return email)   ·         Withdraw student by letting Cindy know:
How many attempts should I make (if student does not respond) to contact student prior to withdrawing? 2 attempts ·         Email* or phone each attempt.
·         If no response then withdraw student by letting    Cindy know:
Sample email to student   Your class has started at Montgomery Centre (Speaking/Listening 1/2).  Please come to class tomorrow (Room 204, April 7th from 8:40 to 12:00).  If you are not able to attend, please contact teacher (XX) or Office at 604-936-4261.  You may be removed from class if we do not hear from you
  • Where can I find Ministry of Education prescribed learning outcomes for Foundations?
The complete list of curriculum outcomes from the provincial Integrated Resource Packages is available on the Ministry of Education site: under “Literacy Foundations - English Language Arts (2010)”
  • I’d like to take my class on a fieldtrip. How can I do this?
If you would like to take your class on a field trip, please complete the field trip request form available here: If you are requesting funding, please complete and submit the following form ( to Cherie Layne, Foundations Department Head.
  • I am new to Foundations. Where can I find a sample course outline?
                A sample course outline can be found here:
  • Some of my students say they are in a higher level than what I see is recorded in LUMENS. How can this be?
At present, LUMENS lists only the student initial assessment level. However, Murray Peters has provided a term by term excel spreadsheet in order to verify student levels: (
  • At the end of my course, what should I submit in my course file?
1. A printed course outline
2. A Record of assignment marks (the teacher grade book, marks sheet, spreadsheet, hand recorded marks or Excel spreadsheet that records student achievement is printed and submitted to the office at the end of each course.
(a) The final report card marks in LUMENS should be supported by your grade book.
(b) The grade book should refer to the learning outcome rather than list assignment numbers (ie: “short paragraph assign” rather than “task 1”).
3. Work sample, marked by teacher.  Include a final assignment for each student.  Students who initially attended but then withdrew also require an assignment.
  • How should I record attendance in LUMENS if it was a non-instructional or Pro-D day?
All students should be marked absent. This is also true of the last class of the term (the report card pickup day)
  • How many assignments should I give each term?
Though each term varies, the guideline is to provide assessment for 7 assignments--5 solid assignments and a midway and end of term exit assessment.

Top of Page

Program Overview:  Language Instruction for Newcomers to Canada (LINC)
Eligibility for LINC
I. Immigration Status
Clients must be 17 years old or older and approved for permanent residence. Canadian citizens, temporary visitors, temporary foreign workers and refugee claimants who have not yet received a positive decision on their refugee status claim cannot take LINC classes. You must have at least one of the following documents:
  • Permanent Resident Card (PRC)
  • Confirmation of Permanent Residence (form IMM5292)
  • Record of Landing (form IMM1000 - issued prior to June 2002)
  • Notice of Decision from the Refugee Protection Division of the Immigration and Refugee Board (IRB) confirming convention refugee status
  • Letter from Immigration, Refugees and Citizenship Canada (IRCC) giving approval to remain in Canada while application for permanent residence is being finalized (Approval in Principle Letter)

Rosie Rojas    / Clerical Support / Room 204A Montgomery / 604 936 4261 x 328  
  • Maintains and updates two databases (Lumens & iCARE) for LINC enrollments, certificates, attendance and learner requested letters for PR renewals and verification for CRA for Child Tax Benefit, daycare subsidy etc.
  • Provides first contact with learners and service support in answering all general enquiries on phone, by email and in-person
  • Distributes bus tickets for students whose need has been determined by the Coordinator
  • Maintains required program records
  • Assists with additional duties related to support for instructors and program as requested
Jo-Ann Dykstra  / Language Coordinator / Room 204A Montgomery / 604 936 4261 x329
  • Oversees daily program operations under the District Principal’s direction
  • Organizes staff and department meetings
  • Provides instructor and learner support and liaises with childminding
  • Oversees waitlist management
  • Attends health and safety meetings at Vanier Centre and Montgomery
  • Organizes practicum students
  • Recommends and orders teaching resources and PD guest speaker opportunities
  • Assists with orientation of new staff
Tiffany Kearns Room 101 Monty
 José Luis Aranda Moyano Room 103 Monty
PBLA Lead Teachers / Montgomery and Vanier / 604 936 4261
  • Provides PBLA training, guidance, mentoring and support to colleagues, program and learners
  • Delivers workshops related to PBLA implementation
  • Meets one on one with instructors to discuss PBLA related topics/strategies/activities
  • Provides peer feedback
Instructors are required to:      
  • Take daily attendance and ensure class list is accurate—communicate with clerical support if adjustments are required
  • Participate in PD activities
  • Submit quarterly reports for coordinator to input into IRCC into quarterly and annual reports
  • Teach face to face and online blended classes.  If the instructor is assigned a blended class, familiarity and the ability to use a learning management system (LMS) such as Moodle is a must.
  • Able to work as a team member of LINC staff, respecting confidentiality as a norm
  • Be available for meetings
Vanier Centre and Montgomery both have Teaching Resource rooms: Teacher Prep room and Resource room 106a at Monty and Teacher Prep room inside Main Office at Vanier Centre and Resource room 111.  To use the photocopiers (at most SD#43 locations) input of your ID number is required.
Request teaching resources from coordinator for approval by District Principal.

Top of Page

Program Overview: High School Credit
Continuing Education high school credit programs provide opportunities for completion of BC’s Adult Dogwood Graduation program, BC’s regular high school Dogwood Diploma graduation, as well as academic upgrading for students needing additional or improved credits for post-secondary or employment opportunities.
There are 4 categories of students taking Continuing Education High School Credit Programs:
  • Non-graduated adults – typically working towards the Adult Dogwood Diploma
  • Graduated Adults – taking courses for upgrading or courses they did not take while in high school
  • School aged non-grads – students who are no longer attending high school for a variety of reasons and are working with Continuing Education to complete their high school diploma. These students may be short of one or two courses to meet diploma requirements or may be working towards their Adult Dogwood Diploma
  • Current school aged students – while most current high school students enroll in Coquitlam Open Learning (COL) K-12 classes, some students take courses through our adult high school credit programs for special circumstances, or because the course is not currently offered at COL (i.e. Physics, Law Studies 12)
  • Coquitlam Learning Opportunity Centre (CLOC) in Port Coquitlam
  • Gleneagle Secondary – night school program, currently Tuesday and Thursday evenings
  • North Fraser Pre-trial Centre – teachers working with Corrections Canada to provide high school credit support for inmates
  • Face to Face, regularly scheduled classes – typically 2, 3-hour courses per week
  • Self paced online – students receive the bulk of their learning materials through online delivery, coming to CLOC for assessments and individual support from teachers
  • Self paced – while still working at their own pace and coming to CLOC for assessments and support, learning materials are paper based (textbooks, booklets, etc.)
Vice Principal:
  • Shawn O'Brien Program support & supervision, reporting and registration guidelines
  • Staffing, facilities management (CLOC, Gleneagle), resource allocation
  • Staff meetings, teacher support, professional development opportunities
  • Health & Safety (for all of LINC)
Department Head: Marg Koetsier
  • Teacher mentorship and support
  • Curriculum development and implementation
  • Acquisition of learning resources
Teacher Responsibilities: • Course planning, development, review and revisions • Ensuring course delivery meets skills and content learning outcomes of Ministry curriculum • Student assessment – development of appropriate assessment instruments, providing feedback to students for continuous improvement; reporting of student progress at midterm and final • Communication – regular communication with students regarding progress, activation and meeting learning outcomes • Attending and contributing to staff meetings, discussions, organizational review and planning • Record management – ensuring student files are complete, including scoresheets, activation assignments, Student Learning Plan • Assisting students with selection of appropriate courses and/or directing them to meet with Counsellor

Top of Page

Program Overview: Coquitlam Open Learning

Top of Page

Program Overview: Summer Learning
  • Contacts:
    • Murray Peters, Principal:  All aspects
    • Anita Carmichael, Head Secretary:  Clerical processes and assignments
    • Kristine Mathiasen, Clerical Data Lead
SD43’s Summer Learning program annually enrols over 6000 students from Grades 1 to 12 in over 250 courses over 14 locations.
Summer courses are funded by the Ministry of Education’s targeted Summer Learning funds;  there is no financial burden placed on the district’s school year K-12/Continuing Ed funds.
Summer courses fall into several categories:
Elementary and Middle (Gr 1-8) Skill Building:  three week, half-day (morning only) non-credit courses designed to give students more time in a subject area or to provide a chance to preview a subject area.
Secondary (Gr 8-10) Skill Building: three week, half-day (morning or afternoon) non-credit courses designed to give students more time in a subject area or to provide a chance to preview a subject area.
Secondary (Gr 9-10) Remedial: half-day (morning or afternoon) for students who were unsuccessful (40-49%) during the school year and are being given the opportunity to receive credit (passing grade) for the course by attending Summer Learning (registration is by referral only).
Advanced Credit (Gr 10-12): six week, half-day (morning or afternoon) full-credit courses in Mathematics, English Language Arts, Sciences and Social Studies. 
Fast Track (Gr 10-12): six week, half-day (morning or afternoon) full-credit courses in Mathematics, English Language Arts, Sciences and Social Studies.  Fast Track courses follow a blended learning model:  two weekly face-to--face sessions and three days of online work.
Elementary and Middle school sites’ “Summer Principals” are CPVPA principals and vice principals.  Secondary sites are run by either CPVPA principals/vice principals of teachers with extensive summer teaching experience.  Teachers are hired for these roles in February/March. 
Continuing Education support the public with registration throughout the spring.  Summer sites are assigned clerical staff from Continuing Education permanent and casual clerical personnel as well as K-12 casual clerical as needed.
Student registration begins with pre-registration referrals from the SWIS team (settlement workers), enabling newly arrived students to have access to summer learning classes.  Public registration occurs from late April to early July.  Any student with BC residency (SD43 or outside the district) can enrol tuition free.  Secondary courses that use textbooks require a $100 textbook deposit.  International students can enrol pending payment of tuition, which aligns with the district’s International Education department. Students with low incidence IEPs are identified during registration and additional information (e.g., IEPs) is gathered for these students.  During the program these students are provided with additional supports including a written Summer Learning Plan (written in the spring by teacher coordinators) and in some cases EA supports.  EA positions are posted in early April and finalized in late May.

Teacher applications are accepted during the month of January, with all hiring completed by mid-April.  Returning applicants are reference checked and in some cases interviewed.  New applicants are reference checked, screened, and interviewed.  Out of district applicants are accepted, pending the above process as well as a Criminal Record Check.  Job offers are issued subject to no issues re TRB status and course enrolment.
Summer teachers are hired as temporary contract teachers for the summer, paid at a provincial arbitrated rate of category 5 step 0.  Their contract includes 5% prep time which is provided on the day prior to commencement of instruction.  Summer pay is equalized over the three or six weeks of their assignment.
Summer teachers are expected to plan their classes in alignment with BC curriculum;  a course outline is required by the end of the first week of their program.  Teachers are expected to instruct and supervise students for the entire duration of their assigned daily hours.  Accommodations and paperwork to support students with IEP’s or English Language Learners are also expected.  An “audit file” is submitted by each teacher that includes a course outline, work sample (marked) from each student, evidence of support for each ELL student, and marks book.  Student Services teachers submit an updated Summer Learning Plan outlining supports that were provided during the course.  Other expectations include communications with parents, daily attendance and progress reporting.  All summer teachers are invited to attend a July staff party/celebration.

Summer site clerical are expected to work under the site principal’s direction to support student registration, transfers, attendance recording and follow-up, teacher audit file preparation, and other assigned tasks.
Public website:
Staff only website:
Summer teacher site:

Top of Page

Program Overview: Business, Careers & Job Skills 
• Danielle Dove:  BCJS Program Manager – All aspects
• Adrian Cheng: BCJS Assistant Coordinator - All aspects and Social Media
• Lara Couto & Laurel Ross, BCJS Secretaries: Clerical processes and assignments


The Business, Careers & Job Skills Department annually enrols over 2000 students in over 50 individual vocational courses and 10 + Certificates & Diploma Programs at varying SD43 school sites. We offer Private One-On-One training to any student who needs support as well as Custom Corporate Training delivered both in-house and on-site to local businesses.

All BCJS students are required to have a minimum Grade 10 English or level 7 Foundations English equivalent in order to attend any of our courses. All Certificate and Diploma Programs additionally require basic computer knowledge (understanding of basic Microsoft Word, internet access experience and ability to send emails).

BCJS programs and training are fee based. Students are expected to arrange and pay for their tuition and any additional service fees themselves. However, approximately one third of our student population receives ministry funding support of some kind. This is directly arranged between students and third party service providers such as Work BC. BCJS offers payment plans as a support to students and if eligible, students may arrange this directly through the BCJS department staff.

BCJS Certificate & Diploma Programs are offered during the Fall, Winter and Spring term and generally training runs 8-15 weeks in length. The majority of programs include and require a work practicum after program completion. Students may take the majority of our programs full time or part time. Part time student have up to 2 years to complete training. Most courses and diploma programs are taught face-to- face.  They pay a Part-time Diploma declaration fee and pay for classes as they sign up for them. Most courses and diploma programs are taught face-to- face.. 

Full time and daytime Certificates and Programs generally run M-F 8:30 am-4:00 pm. We also offer evening Programs which generally run 5:45 pm- 9:45 pm. However, individual courses run at various times throughout the day and evening and are subject to change. The public is permitted to join individual classes within a diploma program whether they are wanting to take the full program or not. A student may simply be needing to upgrade their job skills in a particular software for example.
Certificates which students receive through completing BCJS courses may be applied like credits toward any future diploma with BCJS.

BCJS also offers individual courses from A-Z. From self-improvement courses such as Mindfulness or Adobe Photoshop, to courses intended for job skills upgrading such as conflict resolution or Microsoft Excel.


Instructors are contracted as needed throughout the school year. Certificate and diploma programs repeat and run 2-3 times per calendar year. New instructor recruitment is done by the Program Manager and is overseen by the District Principal. All instructors must submit an application to the Program Manager.
Successful applicants are required to provide an updated criminal records check before they may begin teaching. Successful applicants will be permitted access to their schedules and student rosters through Lumens once contracts are signed.

Instructors are expected to deliver the curriculum agreed upon by the Program Manager. Instructors may be asked to create new curriculum or in some instances, the instructor is expected to provide and teach their own curriculum. Course outlines are required 2 weeks prior to the start date of the course or program and all class material must be reviewed and agreed upon by the Program Manager before instruction can commence. Once approved by the Program Manager, instructors must submit course outlines as well as any class material for printing to the BCJS department clerical no later than 1 week prior to the start date of class. Instructors are expected to teach and supervise students for the entire duration of their assigned daily hours. Instructors are expected to report on and enter attendance and grades into Lumens. Additional instructor information as well as additional BCJS school policies can be found in the BCJS Instructor Handbook PDF in the attached resources.

BCJS Assistant Program Coordinator:

The BCJS Assistant Program Coordinator works under the direction of the Program Manager in support of BCJS programming, student practicum placements, department special events, advertising, social media, Integrate Tri-Cities, and any other related tasks as assigned.

All Continuing Education clerical staff are able to register students into BCJS classes and diploma programs.  Please ensure students are made aware of the Transfer and Cancellation policies listed on BCJS clerical staff are expected to work under the direction of the BCJS Program Manager to support student registration including payment plans, course transfers and 3rd party sponsorship arrangements. BCJS clerical upkeep and maintain data entry for all courses, programs and training being offered and scheduled in Lumens. BCJS clerical support instructors by arranging for and/or printing all course manuals and course materials prior to class start date and are responsible for any other assigned tasks by the Program Coordinator.

BCJS Instructor Handbook: N:\CE YEARLY\BCJS\Instructors\Teacher Info\Handbook & Policies\Handbook & Policies General
Transfer and Cancellation Policies: 

Why is there a difference between the magazine price and the price shown on the website?
The magazine shows the class tuition fee, the website combines the tuition fee and any book fees.
Are BCJS classes tax deductible?
Coquitlam Continuing Education is certified as an Education Institution with Employment and Social Development Canada (ESDC).  We have T2202 forms for those courses as authorized by the Canada Revenue Agency (CRA).  We cannot provide tax advice so please advise students to consult with the CRA or a tax professional on how to use the T2202 form and information appropriately.

T2202 FAQ:
Q1. What is the T2202?
A1. T2202’s are tuition tax receipts issued to students who paid for BCJS Occupational courses.  They cover tuition* and applicable mandatory fees related to the calendar year (January-December). They show the amount of tuition and applicable fees that can be deducted for income tax purposes.
*greater than $100.00 in a calendar year.
Q2. I have received an email from Coquitlam Continuing Education asking for my SIN. Is this a legitimate request?
A2. Yes. Coquitlam Continuing Education has reached out via email to all 2019 T2202 eligible students to provide their SIN. This is in compliance to the Canada Revenue Agency’s mandate stipulated in Subsection 237(1) of the Income Tax Act requires that you provide your SIN, upon request, to the preparer of the tax information slip.
Q3. I understand you need my Social Insurance Number (SIN). Why do you need it and how will I provide it?
A3. Effective the 2019 tax year, Canada Revenue Agency (CRA) will require all designated educational institutions in Canada to file T2202 Tuition and Enrolment Certificates forms with the CRA and to make them available to students by February 28, 2020.
To prepare your T2202 form for the 2019 tax year, Coquitlam Continuing Education requires your Social Insurance Number (SIN). Subsection 237(1) of the Income Tax Act requires that you provide your SIN, upon request, to the preparer of the tax information slip. More information on this requirement can be found on the CRA website here.
The SIN will be stored securely and used only for federally approved purposes.
Q4. Are there changes in the education and tuition tax deductions for 2019?
A4. Yes – there are changes in federal and provincial tax regulations for education and tuition amounts. Students with questions need to refer to CRA documentation or their tax accountant.
Q5. Where can I get my T2202 form?
A5. The T2202 form will be available through by the end of February.
Q6. Why is the amount on my T2202 different from the amount I paid?
A6. The total amount of tuition fees paid may not necessarily correspond to your T2202 because not all tuition and applicable fees are eligible for a tax credit. As well, the T2202 is based on the calendar year (January – December) not the academic year (September – August) that the courses were taken.
Q7. My employer pays my tuition. Do I get a T2202 form?
A7. If your employer paid your tuition and fees directly to Coquitlam Continuing Education, you will not receive a T2202 form.
Q8. I received a T2202 form, but didn’t think I was eligible.  Does this mean I can claim it?
A8. Whether or not you can claim the amounts on a T2202 certificate is dependent on the facts of the student’s particular case and not within the scope of Coquitlam Continuing Education to assess.  Visit the CRA website here for more information about if you are a qualifying student or speak to your tax advisor.

Q9. I don't have a SIN, what do I do?
A9. If you do not have a SIN, you can enter 000 000 000.

Top of Page

Program Overview: Integrate Tri-Cities
  • Zeenat Saloojee, Career Advisor:  All aspects
  • Adrian Cheng, Business, Careers & Job Skills Assistant Coordinator:  Practicum Placements and reporting to IRCC
  • Danielle Dove, Manager,  Business, Careers & Job Skills
  • Have a question?  Email:
INTEGRATE Tri-Cities is designed to support refugees and permanent resident youth (17 to 29) to develop a career plan and obtain Canadian work experience with the intent that for many this will lead to longer-term employment.
This project is researching the applicability of this integrated user-centred approach with this vulnerable population. Key features of Integrate Tri-Cities:
  • wrap-around service delivery including English language training, settlement services and employment preparation training provided in one site
  • individualized case management
  • access to the extensive training and employment programming and networks of the Coquitlam School District (CSD)
  • individualized and supported work experience placements
  • engagement with the community
If you would like to request a guest speaker to come in to present this program to your class, please email
Public website:

Top of Page

Human Resources
Quick Links:
SD43 Human Resources site
Who to Call in HR: 
CE Staff Portal:
  1. Continuing Education teachers:
Contract Teachers:
CE teachers should familiarize themselves with language in the CTA Collective Agreement regarding working conditions, supervision, staffing, and hours of work.
  1. CE Teacher Absences:
Instructions on how to log an absence are on our CE Staff Portal under announcements at
All absences other than Illness/Medical Disability require an LOA form to be completed by the teacher and scanned/submitted to the administration for their signature.  Please do this at the same time you request a TTOC.  The LOA form is available on our CE Staff Portal under documents at
CE Teachers should refer to the CTA Collective Agreement for information about types of paid, partially paid, and unpaid leaves.
  1. Staffing AssignmentsCE teachers under contract are assigned hours for each school year, which dates July 1st to June 30th.   A full time teacher is assigned 1000 hours. 
    The staffing process includes:
  • Postings for continuing contract hours are put out throughout the year as new work becomes available
  • Postings for temporary contract hours are put out throughout the year as work becomes available due to “until further notice” teacher absences
  • All postings are open for one week.  Interviewing and selection follow shortly after a posting closes
  • Spring staffing planning:
    • Teachers are invited to submit their qualifications, suggestions, and preferred assignments for the upcoming school year.
    • Administration reply to each individual teacher with a draft assignment and invitation to consult further if desired.  Admin must consider factors such as:
      • Total number of contract hours to be assigned
      • Program needs, including number of course sections to staff, course sections to be added/deleted
      • Teacher qualifications and, where possible, teacher preferences
    • The process for layoffs, if required, is outlined in the CTA Collective Agreement.  
  1. TTOC’s
Qualified applicants are screened for CE TTOC positions through a process of reference checks and interviews.  Once recommended for hire, applicants are sent from HR several forms and orientation documents to complete, including a Criminal Record Check.  TTOCs’ rate of pay is determined by transfer of experience credit and education. TTOC’s pay rate is capped at category 5 step 8.
TTOCs must be eligible to teach adults in LINC, Literacy Foundations, and/or High School Credit.  TTOCs submit their schedules of availability (days/times) to Continuing Education administration.  TTOC assignments are filled via the dispatch procedures from clerical staff at Montgomery Centre.  TTOC pay is included in the district’s bi-weekly payroll timeline. 
TTOCs are expected to:
1.            Understand that our students are adults, please place a premium on “customer service”.  We treat our students with respect and empathy.
2.            Arrival early and definitely on time, check in at office upon arrival
3.            Follow lesson notes from the teacher, at end of the class write notes to the teacher (email directly or give to supervisor/clerical to pass along).  Please refer to the attached overview of our three CE program areas (Foundations, LINC, High School Credit).
4.            Take attendance manually using a class roster that will either be emailed to you or you can obtain from a clerical staff member on site.  Submit your attendance to the clerical on site or by scanning it to and for entry. 
5.            Improvise and use your best judgement as to planning your lesson.  You will find the other teachers on site extremely helpful, connect with them as needed. In the rare instance the teacher has not been able to pass along lesson notes/plans, you will find the students willing to share with you what they did last class.  Please
6.            Leave notes for the teacher about how the class went, any concerns, what was covered etc.  Email these directly to the teacher or feel free to send them to me to forward to the teacher.
CE TTOCs have staff-only "Instructor" access to the CE Staff Portal.
This includes under Documents the Foundations, LINC, and HSC Sharing Centres that include instruction, assessment, reporting, and attendance resources.
  1. CLC, Inquiry Hub, and COL teachers

Top of Page

Tech Support
Quick pointers: 
  • if anything on your laptop or computer is not working, the best first step is always to do a complete Restart of your computer.  Press Ctrl-Alt-Delete to get your log out screen.  Click on the power button on the bottom right of your screen, select Restart.  Restarting will reestablish your connection to the Internet and the server (staff shared and printer access).
  •  If you have a program (e.g., Word, Outlook) that is frozen, press Ctrl-Alt-Delete, then Task Manager, then select the troublesome program and click “End Task”.  Any work that was frozen will be automatically saved and recoverable. 
How to get help:
Step 1:  Ask a colleague.  Many times a day tech issues are resolved by someone asking a colleague for assistance.  Keep your ears and eyes open for individuals in your department/school site who have some tech savvy.
Here are some quick helps:
If you have internet connectivity, go to and see the menu of helps e.g., Printing, Wireless Users, etc
Step 2:  Submit a request to and cc our CE techie Ivan Glavas
  • State in detail what your problem is (i.e., don’t just say “my computer doesn’t work” but rather “my computer won’t connect to the Internet.  I have done a complete Restart”
  • Include screenshots if possible
  • State the name of your laptop/desktop computer (look for a white label on your machine e.g., 097-LAPTOP-XXX)
Step 3:  if your device is not at all usable please see your site administrator for a loaner/replacement
How to get equipment:
See your site administrator about any hardware needs you have.


Top of Page