Skip to main content

Refund Policy
Refunds
 
All refund requests must be in written form. Refund requests can be submitted in person or by email cerefunds@sd43.bc.ca.
Cancelled Courses
 
If a course is cancelled by Continuing Education, a full refund will be returned to you automatically.
High School Credit Courses

Manual/Textbook
Return Policy

 
Students can return their manual if they withdraw before the half-way point of the first class as long as it is not damaged or written in. If so, they will be charged the going rate. If the request is received after the 1st class OR the manual is damaged there will be no refunds issued. Language books are non-refundable. For courses where textbooks are loaned, they must be returned by the last day of the course prior to receiving the course receipt and course certificate, otherwise students will be charged the going rate for the textbooks. For full time students, textbooks must be returned by the last day of the program otherwise students will be charged the going rate for the textbooks.  
 
High School Credit Courses











































 
SCHOOL AGED STUDENTS (UNDER 19 AS OF JULY 1ST IN THE CURRENT SCHOOL YEAR):
 
Self-Paced Course Deposit:  Students must complete the first 5% of the course to receive a full deposit refund, less damages.  Refunds will be issued upon completion of the course.
Students who withdraw at any time prior to completing the first 5% of the course will be refunded 40% of their deposit.
 
Face-to-Face Course Deposit:  Students must attend the first ten hours of the course to receive a full deposit refund, less damages.  Refunds will be issued upon completion of the course.
Students who withdraw at any time prior to completing the first ten hours of the course will be refunded 40% of their deposit.
 
ADULT STUDENTS ONLY
Deposit:  Deposits will be refunded at the rate of 100% less damages once a student has completed the course.  Students who withdraw at any time prior to completion will be refunded 40% of their deposit.

INTERNATIONAL STUDENTS
Tuition:               
Face-to-Face Courses:
50% will be deducted from the tuition refund if withdrawing prior to the third class.  No refund will be issued after the start of the third class.

Self-paced Courses:
An incremental refund policy based on the date of registration will apply for International students who withdraw before completing a course.  $200 per month will be deducted from the tuition refund, up to and including the fifth month.  No refund will be issued after five months.

GRADUATED ADULT STUDENTS (taking HSC courses not included in the BC Education Guarantee (click here for courses that are tuition-free for Graduated Adults)

Tuition:
Face-to-Face Courses:
50% will be deducted from the tuition refund if withdrawing prior to the third class.  No refund will be issued after the start of the third class.

Self-paced Courses:
An incremental refund policy based on the date of registration will apply for graduated adult students who withdraw before completing a course.  $100 per month will be deducted from the tuition refund, up to and including the fifth month.  No refund will be issued after five months. 

Deposit:  Deposits will be refunded at the rate of 100% less damages once a student has completed the course.  Students who withdraw at any time prior to completion will be refunded 40% of their deposit.

Literacy Foundations Courses:
International fees are pro-rated from the registration date to the end of the class.  No refunds will be issued for tuition-fees after the start of the third class.
 
ALL STUDENTS in ALL Programs/Courses:
Deposit:  We reserve the right to refuse a deposit refund if books are returned more than one month after the course has ended OR withdrawal from the course.  No refund will be made for workbooks that have been used or otherwise damaged.
TUITION FEES AND DEPOSITS WILL BE REFUNDED BY CHEQUE OR CREDIT CARD WITHIN 4-6 WEEKS.
Transfer Fee
 
A $25 Transfer Fee may be charged at the discretion of Coquitlam Continuing Education.
Foundations English Language Assessment Fee
The assessment fee is non-refundable.
 
GST
Course fees have GST added, if applicable.
 
Business, Careers & Job Skills Courses







 
































 
All refund requests must be in written form. Refund requests can be submitted in person to the Business, Careers and Job Skills Department office at Montgomery Centre located at Montgomery Centre or by email cerefunds@sd43.bc.ca.
All registration / program fees are non- refundable.

Individual Classes & Part Time Diploma & Certificate Students:
  • Withdrawal and refund requests must be received in writing 3 business days prior to the start date of the first session (first day of class) in order to receive a full tuition refund. Otherwise, no refunds will be given.
Refunds will be subject to a 15% administration fee.
  • If a class is cancelled prior to start date, Continuing Education will issue a full refund and it will be returned to you automatically.
  • If a class has more than one session and a session is cancelled by Continuing Education you will be notified as to a date for a rescheduled class.
Please note: If a session is cancelled due to inclement weather, Continuing Education will attempt to reschedule a class, where possible. However, should the class be cancelled and is unable to be rescheduled, a refund for that session will not be given.

Full-Time Diplomas & Certificates: 
  • Withdrawal and refund requests must be received in writing one week prior to the start date of the Diploma or Certificate and will be subject to a $100 administration fee. Written requests may be submitted to cerefunds@sd43.bc.ca
Manual/Textbook Return Policy
Manuals or loaned textbooks are handed out the first day of class. Manuals included in class or diploma program fees, may not be returned or refunded once a class or diploma has begun. For classes where textbooks are loaned, textbooks must be returned by the last day of the class or program otherwise students will be charged the going rate for the textbooks. Students will not receive their certificate, transcript or diploma until their loaned textbooks are returned. Damaged books will not be accepted and students will be charged the replacement cost of the book.

Tax Deductible?
We have 2202A forms for those courses as authorized by the Canada Revenue Agency (CRA).  We cannot provide tax advice so please consult with the CRA or a tax professional on how to use the 2202A form and information appropriately.
ALL PROGRAMS
Code of Conduct
Code of Conduct Students are expected to conduct themselves in accordance with the SD43 District Code of Conduct.  Smoking, including electronic cigarettes, is not permitted anywhere on School District No. 43 (Coquitlam) property.  See BC legislation regarding "vapour products not allowed at any time on public or private school sites in BC" http://www2.gov.bc.ca/gov/content/health/keeping-bc-healthy-safe/tobacco-vapour