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Refund Policy
Refunds
 
All refund requests must be in written form. Refund requests can be submitted in person or by email cerefunds@sd43.bc.ca.
Cancelled Courses
 
If a course is cancelled by Continuing Education, a full refund will be returned to you automatically.
Business, Careers & Job Skills Courses 
 
A full refund will be issued when a request is received in writing before the half-way point of the first class. After that a processing fee of $25 is charged and the refund will be pro-rated based on the time remaining in the program, not the number of classes actually attended. There will be no refunds issued past the one-quarter (25%) point of any course.
 
Manual/Textbook Return Policy
 
Students can return their manual if they withdraw before the half-way point of the first class as long as it is not damaged or written in. If so, they will be charged the going rate. If the request is received after the 1st class OR the manual is damaged there will be no refunds issued. Language books are non-refundable. For courses where textbooks are loaned, they must be returned by the last day of the course prior to receiving the course receipt and course certificate, otherwise students will be charged the going rate for the textbooks. For full time students, textbooks must be returned by the last day of the program otherwise students will be charged the going rate for the textbooks.  
 
High School Credit Courses
 
SCHOOL AGED STUDENTS (UNDER 19 AS OF JULY 1ST IN THE CURRENT SCHOOL YEAR):
 
Self-Paced Course Deposit:  Students must complete the first 5% of the course to receive a full deposit refund, less damages.  Refunds will be issued upon completion of the course.
Students who withdraw at any time prior to completing the first 5% of the course will be refunded 40% of their deposit.
 
Face-to-Face Course Deposit:  Students must attend the first ten hours of the course to receive a full deposit refund, less damages.  Refunds will be issued upon completion of the course.
Students who withdraw at any time prior to completing the first ten hours of the course will be refunded 40% of their deposit.
 
ADULT STUDENTS ONLY
Deposit:  Deposits will be refunded at the rate of 100% less damages once a student has completed the course.  Students who withdraw at any time prior to completion will be refunded 40% of their deposit.

 
INTERNATIONAL STUDENTS
Tuition:               
Face-to-Face Courses:
50% will be deducted from the tuition refund if withdrawing prior to the third class.  No refund will be issued after the start of the third class.
Self-paced Courses:
An incremental refund policy based on the date of registration will apply for International students who withdraw before completing a course.  $200 per month will be deducted from the tuition refund, up to and including the fifth month.  No refund will be issued after five months.
 Deposit:               Deposits will be refunded at the rate of 100% less damages once a student has completed the course.  Students who withdraw at any time prior to completion will be refunded 40% of their deposit.
 
ALL STUDENTS:
Deposit:               We reserve the right to refuse a deposit refund if books are returned more than one month after course has ended OR withdrawal from the course.  No refund will be made for workbooks that have been used or otherwise damaged.
TUITION FEES AND DEPOSITS WILL BE REFUNDED BY CHEQUE OR CREDIT CARD WITHIN 4-6 WEEKS.
 
Transfer Fee
 
A $25 Transfer Fee may be charged at the discretion of Continuing Education.
Assessment Fee The assessment fee is non-refundable.
 
GST Course fees have GST added, if applicable.
 
Tax Deductible? We have 2202A forms for those courses as authorized by the Canada Revenue Agency (CRA).  We cannot provide tax advice so please consult with the CRA or a tax professional on how to use the 2202A form and information appropriately.
 
 
Code of Conduct
Code of Conduct Students are expected to conduct themselves in accordance with the SD43 District Code of Conduct.  Smoking, including electronic cigarettes, is not permitted anywhere on School District No. 43 (Coquitlam) property.  See BC legislation regarding "vapour products not allowed at any time on public or private school sites in BC" http://www2.gov.bc.ca/gov/content/health/keeping-bc-healthy-safe/tobacco-vapour